BHBeverly Hills, CA
Cooling, ducts and dryer vents: your questions
Brief, candid answers on cooling equipment, ductwork and dryer exhaust, and on how a visit works. Not listed here? Ask by phone or form.
Air conditioning
The AC is running but the house will not cool. Why?
Typical causes are a clogged filter, trouble in the outdoor unit, a refrigerant leak or thermostat settings that differ from what you expect. An inspection tells them apart, because each has a different fix.
Repair the unit or replace it?
The answer depends on which part gave out and on the condition of everything else. We describe the repair first; when a new system is the wiser path, we tell you so and explain why.
Does a system that works still need maintenance?
It can still carry a clogged filter, a dusty coil or a part that is wearing out. A check finds these while they are minor, which beats discovering them when the unit stops.
Ducts and dryer vents
Should I have my air ducts cleaned?
Not necessarily. The EPA advises against routine duct cleaning. It sees a case for it with heavy visible mold, an infestation, or ducts so choked with dirt that debris shows at the registers. We inspect first and report what we see.
Would clean ducts make my family healthier?
The EPA says cleaning has not been shown to prevent health problems, so we promise nothing of the kind. Ducts get cleaned here only when their condition justifies it; when it does not, you hear that from us.
How can I recognize a clogged dryer vent?
Laundry that takes more than one cycle, a laundry room that runs warm, and lint collecting at the exterior hood are the usual signs. The NFPA ranks failure to clean first among the causes of home dryer fires.
Replace the ducts or clean them: how do I choose?
Ducts that are torn, crushed, pulled apart or soaked should be replaced, since cleaning takes dust out and leaves the damage as it was. We point out the damage and tell you which side of the line your ducts fall on.
Visits and booking
When is the phone line open?
Phone (424) 480-5517 between 7 am and 8 pm, any day of the week. At other hours, send the form and we ring you back to arrange a time.
Which places do you serve?
Beverly Hills, West Hollywood, Los Angeles, Culver City, Ladera Heights, View Park-Windsor Hills, Santa Monica, Marina del Rey, Burbank and Inglewood. If you live just beyond that list, phone us and we will say honestly whether we can come.
Do you work on units on a roof or terrace?
Yes. Flat roofs, terraces, side-yard pads and hillside platforms all hold outdoor units in this area. Tell us where yours is when you call.
Must I agree to work when you arrive?
No. You decide after hearing what the inspection showed and what we recommend, and no work starts before your go-ahead.
Request service
Say what is wrong or what you would like done and leave your number. We call you back to agree a time.